At Valour Watches, our goal is to deliver your order quickly and safely. Please read our Shipping Policy carefully to understand how we process and ship your purchases.
1. Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
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Domestic Shipping (Pakistan): 3–7 business days.
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International Shipping: 10–20 business days (depending on destination and customs).
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Delivery times are estimates and may vary due to courier delays, customs clearance, or unforeseen events.
3. Shipping Charges
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Shipping costs are calculated at checkout based on destination and package weight.
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Occasionally, we may offer free shipping promotions—details will be displayed on our website.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS (if available).
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You can track your package using the courier’s website.
5. Customs, Duties & Taxes (For International Orders)
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Customers are responsible for any customs fees, import duties, or taxes imposed by their country.
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Valour Watches is not responsible for delays caused by customs.
6. Delays & Issues
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While we strive for timely delivery, we cannot guarantee shipping timelines due to courier delays or unforeseen events.
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If your package is significantly delayed or lost, please contact us for assistance.
7. Incorrect Address Policy
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Customers must provide an accurate shipping address at checkout.
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Valour Watches is not responsible for lost packages due to incorrect or incomplete addresses.
8. Contact Us
For questions regarding shipping, please contact us:
Valour Watches
Address: Judicial Colony, Lahore, Pakistan – Postal Code: 54000
Email: valourwatches@gmail.com
Phone: +92 303 4116987